The standard shipping fee for orders within the United States is $5.90, regardless of the size or weight of your order. However, we offer free shipping for orders over $150. This free shipping option will automatically be presented in your cart or at checkout when your cart total exceeds $150.

We pride ourselves on delivering our products quickly. Most orders will be processed, shipped and delivered between 7-12 business days with some exceptions. While most non-guaranteed shipments arrive within the estimated delivery windows provided, any delivery delays are not covered by our shipping guarantee.

At WeInkThat.com, we’re all about making your shopping experience not just easy, but truly enjoyable! That’s why we’ve got a simple and friendly return and refund policy in place—so you can shop with peace of mind.

🌟 7-Day Factory Defect Guarantee: We take quality seriously, but in case a factory defect slips through, rest assured that we offer a 7-day guarantee for such instances.

👕 Replacement Policy: If your order is undelivered, defective, or damaged, no worries! Just get in touch with one of our friendly agents within 7 calendar days of receiving your order, and we’ll guide you through the replacement process.

✅ Custom Orders: Since custom products are made just for you, returns or refunds on these items are only possible if they’re defective or undelivered. To make sure your custom order turns out exactly how you envisioned, we recommend opting for a Digital Proof before finalizing your purchase.

⏰ Timeframe for Returns & Refunds: You can apply for returns and refunds within 7 days from the date of delivery.

📞 Let’s Talk: If you need to start a refund or return, we’re here to help! You can reach us at +1(305)407.3444, drop us an email at hi@weinkthat.com, or click here to chat with us on Whatsapp. We’re committed to making things right for you.

Yes, we offer a complimentary design service with each purchase.

We offer up to 5 revisions as part of the free design service.

Yes, as part of our design process, we provide a free mockup of your customized design for approval.

If you require more than 5 revisions, there will be a $10 fee per additional revision.

You can reach our customer support team by email at hi@weinkthat.com or by phone at (305) 407.3444.

We strive to respond to all customer inquiries within 24 hours.

Yes, we offer bulk discounts for large orders. Discount tables are presented in each product.

No, currently we only ship within the United States. We do not offer international shipping options at this time.

Shipping times vary depending on your location and the shipping method chosen at checkout. Shipping times within the United States vary depending on your location and the shipping method chosen at checkout. Typically, orders are processed within 2-5 business days and delivery can take between 4-7 business days. Please note that these are estimated times and delays may occur due to unforeseen circumstances.

Once your order has been shipped, we will provide you with a tracking number via email.

Yes, we offer express shipping options for select regions. Please contact us for additional options.

Orders are typically processed within 1-2 business days.

At the moment, we do not offer gift wrapping services.

Due to the personalized nature of our products, we do not accept returns or offer refunds for customized items unless they have a factory defect. We take great care to ensure the quality of our products and inspect them thoroughly before shipping to minimize any defects or errors. If you receive a customized item with a factory defect, please contact our customer support team within 30 days of receipt, and we will be happy to assist you in resolving the issue.

If your package arrives damaged, please contact our customer support team immediately.

Unfortunately, we cannot guarantee that we will be able to change the delivery address once an order has been placed.

Shipping fees are calculated based on various factors, including the weight and dimensions of the package, the shipping destination, and the chosen shipping method.